Privacy Policy

Always Tile & Stone LLC 

Effective Date: 12-12-2013
Last Updated: 6-11-2025

1. Who We Are
Always Tile & Stone LLC is a nationwide commercial flooring contractor based in the United States. Our website, https://www.alwaystileandstonellc.com, is designed to provide company information, portfolio content, and allow prospective clients to submit project inquiries and bid requests.
2. What Information We Collect
When you interact with our site, we may collect the following personal or business-related information:

• Name and business name

• Email address

• Phone number

• Project details (name, scope, location, due date)

• File uploads (project drawings, plans, specs)

• IP address and browser information (for traffic analytics)

We collect this data only when you voluntarily provide it via our website forms or direct communication.
3. How We Use Your Information
We use the information you provide for the following purposes:

• To respond to bid requests and project inquiries

• To evaluate project scope and assign the correct estimator

• To communicate updates regarding proposals

• To improve our website content and functionality

• To provide documentation upon request (W-9, certifications, project references)

We do not sell or share your information with third-party marketing platforms.
4. Third-Party Tools
We may use secure tools such as:

• Google Forms / Google Workspace (for bid collection and estimator routing)

• Mailchimp (for project status emails or new GC onboarding)

• Google Analytics (for website traffic analysis)

These tools may collect anonymized traffic and browser data to help us improve your experience.
5. Data Retention
We retain submitted project and contact information only as long as necessary to complete project communication or contractual obligations. You may request data deletion at any time by contacting us.
6. Your Rights
You may request the following at any time:

• Access to the data we’ve collected from you

• Correction or update of your information

• Deletion of your information from our systems

To request any of the above, email us at:
📧 estimating@always-tile.com
7. Data Security
We take reasonable precautions to protect your information, including internal folder permissions, secure cloud storage, and limited access to sensitive files. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute data protection.
8. Policy Changes
We reserve the right to update or modify this privacy policy at any time. Updates will be posted on this page with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is used, contact:
Always Tile & Stone LLC
📧 estimating@always-tile.com
🌐 https://www.alwaystileandstonellc.com